Privacy Policy

Effective Date: April 1, 2026

Mortgage Approval Group, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our forms.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

When you complete a form, request information, or communicate with us, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address (if provided)

  • Estimated home value and loan balance

  • Financial and mortgage-related information

  • Any additional information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or source

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries

  • Provide mortgage-related services and loan options

  • Generate personalized loan scenarios (including Mortgage Coach presentations)

  • Communicate with you about your request

  • Send updates, promotions, or relevant mortgage information

  • Improve our website and marketing efforts

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Lenders, financial institutions, and service providers necessary to evaluate or process your mortgage request

  • Technology providers (CRM systems, marketing platforms, communication tools)

  • Compliance, legal, or regulatory authorities when required

All third parties are required to maintain the confidentiality and security of your information.

4. SMS Messaging & Communications

By providing your phone number and opting in, you consent to receive text messages (SMS/MMS) from Mortgage Approval Group, LLC.

Purpose of Messages

Messages may include:

  • Responses to your inquiry

  • Loan updates and follow-ups

  • Appointment reminders

  • Marketing and promotional content

Message Frequency

Message frequency may vary.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

Opt-Out

You may opt out at any time by replying:
STOP

Help

For assistance, reply:
HELP
or contact us at: 813-444-8537

No Sharing for Marketing

Your mobile information will not be sold or shared with third parties for their marketing purposes.

5. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve website performance

  • Analyze user behavior

  • Deliver targeted advertising

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, and recordkeeping requirements

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Mortgage Approval Group, LLC
2918 Busch Lake Blvd, Ste A
Tampa, FL 33614

Phone: 813-444-8537
Email: [email protected]

NMLS #1742769